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Help Scout prices

From Help Scout's pricing page, read on October 20, 2026.

Priced
For each person.
Free plan
Up to 5 people, 1 inbox, 1 help center (a page of answers for your customers), 100 contacts a month
Free trial
15 days, no credit card
Pricing page
Help Scout's pricing page
Help Scout plans and prices each month
PlanPaid monthlyPaid yearlyNotes
Free plan$0$0Up to 5 people, 1 inbox, 1 help center (a page of answers for your customers), 100 contacts a month
Standard$30$25
Plus$54$45
Pro$90$75

What each plan lists

Each answer names the cheapest plan whose pricing page lists it.

Shared inbox or ticket system
From the free plan
Saved replies
From the free plan, 10 replies there
Live chat
From the Standard plan
Public help center
From the free plan
Connects to Shopify
Not listed
Response-time targets (SLAs)
From the Standard plan
Automatic rules
From the Standard plan
Reports
From the free plan, 30 days of history there
Works inside Gmail
Not listed

Prices can change. Check Help Scout's pricing page before you buy.

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